If you’ve made the decision to switch over to artificial turf and are looking for the best synthetic grass option for your home or business, your first inclination may be to jet over to a big-box store to begin the installation journey. However, this may not be your best option. 

In fact, if you’re completing an artificial turf project, such as a putting green or playground, your local store will likely not be able to fulfill your specific needs. This is where a turf manufacturer comes in. Let’s explore a few reasons why working with a synthetic turf manufacturer is the best choice when taking on a turf installation project.

Comprehensive Customer Service

One of the most important parts of purchasing artificial grass is receiving assistance from true synthetic turf experts. When working directly with a turf manufacturer, you can feel confident knowing you are receiving top-tier customer service from an industry professional. At local stores, turf products tend to account for just a fraction of the shop’s inventory, which means a salesperson may not be as well-versed in artificial grass products as you need them to be. A synthetic grass manufacturer, on the other hand, has a deep understanding of the industry and the products they sell, and they have years of experience behind them to give you the most accurate, in-depth information possible.

It can also be easier to receive individual customer service from a synthetic turf manufacturer. Big-box stores tend to only have one or two lines of direct communication between customers and their local store, which is usually a phone call or in-person visit. This communication is also limited: a salesperson may be tending to other duties in the store, or phone lines can be busy from multiple customers calling in. Synthetic turf manufacturers have more communication lines available. You can reach out via phone, submit a contact form, send an email, or directly visit a warehouse. All of these communication options are directly handled by designated sales representatives, too, which means your needs and questions will never be neglected for other duties. 

Large Product Selection

We’ve all been there: you make the long drive to the store and make a seemingly endless journey through each aisle to find your desired product, only to find out the store is either out of stock or doesn’t carry the item you’re looking for. When dealing with artificial turf manufacturers, you’ll have access to a huge variety of synthetic grass options, which means you’ll never have to settle for a product that doesn’t completely meet your expectations. 

Whereas a local big-box store may only have a few turf options available — if any at all — a synthetic grass manufacturer can have upwards of 40 types of artificial turf for you to choose from. Better yet, manufacturers can act as a one-stop shop for you, where you can purchase must-have installation accessories like nails, plyboards, stakes, weed fabric, and turf cleaning solutions.

Premium, Warranty-Backed Products

When you buy any product, you always want to make sure you’re buying the absolute best item available. Many big-box stores only carry basic artificial grass options that may not have the lifespan, durability, or function you’re looking for. Even worse, these stores may require you to purchase a warranty on your products or offer a skimpy warranty that extends only a year or two.

Specialized synthetic turf manufacturers like SGW Colorado manufacture and distribute the best products in the industry and tend to offer built-in, long-term warranties. At SGW Colorado, we provide a 15-year warranty for all landscape turf products, which means each purchase comes with peace of mind, every time.

Extended Resources

If this is your first time working with turf products or installing artificial grass on your property, you’re likely going to need a bit of help along the way. Since big-box stores have limited expertise, they won’t be able to give you the post- or pre-purchase assistance you deserve. 

Artificial turf sellers like SGW Colorado have a multitude of digital resources available to guide you along as you learn how to install and care for your new turf landscape. You can learn how to install artificial grass yourself, how to deep clean your turf, and the types of technology that go into crafting durable synthetic grass.

SGW Colorado is here to assist you with all of your upcoming turf projects in whatever ways you need us most. We have over 20 years of experience delivering the highest quality artificial grass products to folks throughout Colorado and the United States, helping homeowners and business owners craft the perfect sports fields, play areas, doggy playgrounds, and more. Connect with us today to learn more about our products!